Closing your account.

How you close an account depends on your role. Team members delete their own account in the mobile app. Owners delete the whole organization in the web app.

Team members

Admins, managers and inspectors can delete their own account in the InspectDay mobile app:

1. Open the InspectDay mobile app and sign in.
2. Open the dashboard menu and choose Delete account.
3. Read the confirmation, then confirm.

Your account is deleted and the app clears the InspectDay data stored on your phone. If you signed in with Apple, we also ask Apple to revoke InspectDay's access to your Apple ID.

The web app does not let you delete your own account. An owner or admin can remove you from Organization › Users in the web app, which permanently deletes your account.

Organization owners

An owner cannot delete only their own account, because the organization belongs to it. Instead, the owner deletes the organization:

1. Sign in to the InspectDay web app with the owner account.
2. Go to Organization › Company Profile.
3. Under Danger Zone, choose Delete Organization, then confirm.

This permanently deletes the organization and everything in it, including its users, inspections, templates and reports. It cannot be undone. If the organization has a paid plan, the subscription is cancelled as part of deleting it.

What may remain

• Media files: photos and other files may stay in storage for a time after the records that used them are deleted.
• Backups: backups can keep earlier copies until they are replaced.
• Billing: invoices and payment records are kept as long as accounting and tax rules require.
• This website: to remove website analytics data from your browser, use Analytics choices at the bottom of any page. See the privacy notice.

Need help?

Email team@inspectday.com. Please do not send identity documents unless we ask for them.